Hassan Rahman

Founding Product Operations Engineer / TPM @ XBOW

I build the operating system that product and engineering teams run on, orchestrating LLM-powered pipelines that triage, plan and report on the work so teams can focus on shipping. Previously 8 years scaling product at Google/YouTube.

Hassan Rahman

/ About

I'm the founding Product Operations Engineer / Technical Program Manager at XBOW, the autonomous offensive-security company. I run the system underneath the product team: how customer signal comes in, how work gets planned, and how features launch. I build most of it myself with LLMs and GitHub Actions, so the process runs on automation instead of people chasing each other. I also run large-scale programs for the company's priority initiatives, taking them from ambiguous strategy to coordinated delivery across teams. Before XBOW, I spent eight years at Google/YouTube leading product strategy and operations across Dublin, London and New York, built on an electronic-engineering foundation I've since extended with an M.Sc. in Software Development.

Hassan speaking at a YouTube partner event
Presenting YouTube’s latest to partners — Content ID.

/ Experience

XBOW · 2026 – Present

Founding Product Operations Engineer / Technical Program Manager

May 2026 – Present

XBOW · Dublin, Ireland

  • Run large-scale, cross-functional programs for company-priority initiatives, owning scope, dependencies and delivery across engineering, product and go-to-market.
  • Built an AI triage pipeline where LLM classifiers sort, de-duplicate, score and route every customer request to the right owner. Anything uncertain goes to a human.
  • Evaluation before shipping: every model change is tested against real historical data, and every automated decision leaves an audit trail.
  • Run the Product & Engineering planning cycle and launch process, including an LLM workflow that turns release tickets into launch posts, FAQs and sales one-pagers.
  • Built a Product Hub and self-updating dashboards, so priorities, roadmap and feedback trends are visible without a status meeting.
  • Work AI-native every day, with an agentic setup that plans my day, writes meeting notes, drafts docs and builds tooling. It always asks before it acts.

Google · 2018 – 2026

Global Technical Product Strategy & Operations Lead

Sep 2022 – May 2026

YouTube · New York, USA

  • Designed and operationalized the end-to-end product development framework for AI Trainability & Rights Management, aligning engineering, legal, and go-to-market teams to accelerate feature velocity.
  • Replaced manual status reporting with automated tracking workflows via internal dashboards, increasing visibility and recovering ~16 hours of engineering time per week.
  • Leveraged SQL and data analytics to model the impact of Generative AI policies and product launches, translating complex legal requirements into executable engineering roadmaps.
  • Orchestrated the global rollout of Content ID features, managing cross-functional dependencies and establishing a feedback loop that reduced post-launch critical issues by 22% YoY.
  • Built a semantic clustering tool to deduplicate bugs and route tickets, using conditional logic to reject incomplete reports.

Product Solutions Consultant

Mar 2020 – Sep 2022

YouTube · London, UK

  • Designed and executed operational readiness programs for new product launches, ensuring support teams could handle partner inquiries from day one.
  • Engineered a scalable issue-triage system for high-volume technical escalations using Python and internal tooling, reducing resolution time by ~37%.
  • Established a structured Product↔Support feedback loop, aggregating partner insights to influence the Content ID roadmap.
  • Created technical documentation and automated playbooks that empowered non-technical teams to resolve routine issues independently.

Technical Specialist

Apr 2018 – Mar 2020

YouTube Ads · Dublin, Ireland

  • Global product expert on a cross-functional team that built a new automated pricing tool for YouTube reservation ads, streamlining deal creation and unlocking new revenue.
  • Owned the technical solutions strategy for the Northern European market, managing relationships with key advertisers and internal sales teams.
  • Designed custom advertising solutions and optimized internal workflows, driving client growth and platform revenue in the region.

Earlier Experience

Senior Analyst, Programmatic Ads

Sep 2016 – Apr 2018

Yahoo

  • Collaborated with Product and Engineering on DSP platform enhancements, providing expert feedback during feature testing and supporting critical integrations.
  • Built data-driven strategies for Display and Video campaigns to consistently exceed client KPIs.
  • Structured and managed Private Marketplace (PMP) deals across ad exchanges, creating high-value inventory opportunities for key clients.

Business Development Manager

Feb 2016 – Sep 2016

Accenture

  • Managed the end-to-end sales proposal process for Accenture's UK Sales team, developing and executing strategic bid plans for competitive RFPs.
  • Led cross-functional bid meetings, managed budgets, and presented final proposals to senior leadership.

/ Education

Queen's University Belfast

2023 – 2026

M.Sc. in Software Development

Tracking towards a Distinction. Dissertation: an autonomous deep-research system built with Python, LangChain, and the Gemini API on a MongoDB backend — benchmarked against enterprise platforms at comparable quality for <1% of the cost, validated via a human-in-the-loop evaluation workflow with ex-McKinsey raters.

Queen Mary, University of London

2012 – 2015

B.Eng. in Electrical & Electronic Engineering

First Class Honours — ranked top of the graduating class in the School of Electronic Engineering & Computer Science (2015). Awarded the IET Prize for academic excellence and The Drapers' Company Prize for outstanding achievement. Final-year research project, jointly with the School of Medicine & Dentistry, assessed the diagnostic viability of compression optical coherence tomography and ultrasonics for characterising elasticity in silicone phantoms.

/ Skills & Interests

AI

Claude & Claude CodeMCPLLM evaluationAI workflow automationLangChain

Languages

SQLPythonJavaJavaScriptHTML/CSS

Engineering

API development & testingFront-end developmentGitPiper

Tooling

GitHub ActionsAsanaJiraLookerGitHub

Domains

Google/YouTube ads ecosystemGenerative AI policyContent ID
Fluent in English & ArabicWatch enthusiastProud adopter of an ex-racing greyhound

/ Get in touch

Open to conversations on AI, security, and building systems that let teams scale. Drop me a message and I’ll get back to you.

Or connect on LinkedIn ↗